Arbitter & Partner

Annette Arbitter

Conflict consultancy at the workplace / Mediation / Conflict management workshops

Arbitter & Partner provides services to private-sector and public-sector organisations and companies of various sizes in Switzerland, Europe and overseas.

Core competence and specialisation in international business mediation with a management background. In-depth experience with conflict management, positive mindset and absolute discretion guaranteed. Conflict management in other sectors on request.

Depending on the customer's needs and the content and scope of the project/assignment, additional independent partners may be involved.

Conflict consultancy at the workplace and in difficult situations

Advice for people in transformation processes in both the individual or group setting to enable development, manage crises and gain an understanding of themselves and others.

Team development, process support, dealing with management topics and individual management advice.


Mediation processes are conducted with empathy, expertise, constructive collaboration, independence and neutrality.

Mediation is a method that produces lasting conflict resolution and uses time and money economically. The responsibilities of those involved in the conflict are personal accountability, honesty and willingness to achieve clarification.

Conflict management workshops

Conflict prevention, causes of conflicts, constructive conflict management, conflict resolution talks;
Integrating mediation skills in management;
Communication – problems and clarifications;
Other topics on request

About us

Arbitter & Partner is internationally networked. Annette Arbitter has collaborated with a variety of partners for many years. All of them have extensive experience in their field.

Annette Arbitter

Annette Arbitter

M.Sc.BA, certified mediator SDM / BM®
Communications consultant
+41 61 545 99 98
+41 79 750 28 26

Many years of experience in industry and management, leadership positions in corporate communications, specialising in multilingual consultancy and mediation for private-sector and public-sector organisations and companies (DE/EN/ES).

Passionate mediator since 2006. Core competence in management science / management, with in-depth experience of business processes, information flows, communication and rapid diagnosis of problems in these areas (relating to conflict management / mediation) and how to manage them in mediation processes.

Industries / sectors: training, banking, construction industry, public agencies, research & development, healthcare, industry, information & communication, art & culture, transportation, fiduciary companies & insurance.

Personal details: born in 1966, 2 grown-up daughters, in the Basel region for more than 30 years.


Telephone +41 61 545 99 98
+41 79 750 28 26

Postal address:

Arbitter & Partner
Rüchligweg 47
4125 Riehen

Basel Office

c/o IAP Basel
Institut für Angewandte Psychologie
Greifengasse 1
4058 Basel, Switzerland